Preface »

NanoTrack Manual

Version 1.1.5

Table of Contents
Preface
About the book
How to read this book
Used conventions
Organization of the book
Chapter 1. Introduction
Issue tracking and team collaboration
Logical organization of data
Life cycle of an issue
Simple forum
Service requests
Workflow
Chapter 2. Preparing the system
Requirements
Installation
Copying files
System setup
Initial setup
User accounts
Projects and folders
Sending emails
Email settings
Cron jobs
Email inbox
Inbox settings
External users
Folder mapping
Responses and subscriptions
Chapter 3. Working with issues
Client applications
Logging into the system
Anonymous access
User registration
Creating and editing issues
Comments and descriptions
Links to items
Editing attributes
Adding attachments
Filtering issues
Advanced editing
Printing and exporting
Personalization
User preferences
Desktop Client settings
Chapter 4. Tracking issues
Unread issues
Managing alerts
Email notifications
Public alerts
Subscriptions
Chapter 5. System administration
Administration panel
Server information
Event log
Managing users
User accounts
User permissions
Registration requests
Managing projects
Managing folders
Project permissions
Archiving projects
Updating the system
Chapter 6. Customizing the system
Managing issue types
View settings
Server settings
Access settings
Advanced settings
Appendix A. Resources
Appendix B. License
Preface »